PAYOMATIC Helpdesk

If you are receiving the message "Check Scanner Failed" in TL2 when trying to scan a Check or a Bill, you can try following the steps below to res...

  To gain access to the scan bars please remove the outer cover first and then the center cover. Removing The Outer Cover: Using both hands...

Shut down your virtual machine In vSphere, right-click on the virtual machine and select remove from inventory Select the root f...

If your Computer Mouse isn't working or responding, you can try the following steps to resolve the issue: Check Connectivity. First y...

If your Computer Keyboard isn't working or responding, you can try the following steps to resolve the issue: Check Connectivity. First ...

If you are experiencing trouble with an APC Battery Backup Unit (also known as a UPS), use the following steps to help diagnose the problem: Check the...

If you received a replacement battery for an APC unit, use the following steps to replace the battery: Shut Down. If this APC is powering a...

If your computer is not turning on and is either not displaying any lights on the power button, or has a solid or blinking orange light, use the following s...

If your Computer Monitor is not displaying anything on the screen, you can try the following steps to resolve the issue: Check for Power. F...

If you're printer isn't responding to your print requests, you can try the following steps to resolve the issue: Navigate to "Devices and P...