Solutions

Computer Offline Troubleshooting
If you are experiencing trouble going online or connecting to the network with your computer, you can try the following steps to resolve the issue: ...
Fri, Oct 20, 2017 11:38 AM
Logging In and Out of Broadview Phones
If you need to change the extension that you're using on your Broadview phone, or you need to log back into an extension, you can follow the instruction...
Fri, Oct 27, 2017 2:29 PM
Reinstalling Rapid Track on an FDA600 Handheld
If the Rapid Track icon is missing from the desktop screen of an FDA600 Handheld or you need to reinstall Rapid Track, you can try the following steps to re...
Mon, Nov 6, 2017 4:12 PM
Cummins Money Counter Troubleshooting Guide
Cummins Jetcount Troubleshooting Guide If you are experiencing trouble with your Cummins Jetcount, follow the instructions below to fix particular ...
Mon, Jan 22, 2018 5:05 PM
CoinStar
If you need to report issues or have operational questions about a Coinstar kiosk, Contact Coinstar Customer Service
Thu, Aug 2, 2018 12:54 PM
Money Order Machine Cannot Load Parameters
1. Press setup 2. Press Configure Load Parms Comms 3. Type in today’s password 4. Press enter 4 times (Skip Terminal ID, Primary Host Phone Number,...
Fri, Jul 12, 2019 9:07 AM
How to Perform Manual Reset of Rapid Handheld
NOTE: This should only be performed if Rapid has confirmed they do not need the current Route data from the Handheld anymore! If Rapid needs assistanc...
Wed, Jan 23, 2019 7:29 PM